"All in all, this will permit UT Southwestern to make enormous progress in creating an unsurpassed patient-centered culture," Dr. Rutherford said. "The Clinical Services Initiative is basically about customer service. We are focusing on the fact that we are in the business of providing not only excellent care but also excellent service."
Mr. Solomon said, "The explosion of technology in health care, together with nationwide structural changes brought on by rising costs, has made it increasingly difficult for patients everywhere to navigate today's sophisticated health-care system with an experience that is humane and patient-friendly. UT Southwestern's Clinical Services Initiative is aimed at changing that by putting the patient's perspective at the forefront. We believe this initiative will provide a model for the rest of American medicine."
UT Southwestern announced the Innovations in Medicine campaign in April 2002, with the goal of attracting more of the world's leading scientists and clinicians and launching their work in Dallas, as well as supporting the efforts of those already at the medical center.
At the time of the announcement, more than $172 million in initial pledges and donations had already been raised during the "quiet phase" of the drive. A total of $30 million more was added through December 2002, and almost $100 million from more than 50 donors thus far in 2003.
In addition to the Clinical Services Initiative, priorities of the Innovations in Medicine campaign include research and clinical programs in a number of areas of special importance, incl
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Contact: Philip Schoch
philip.schoch@utsouthwestern.edu
214-648-3404
UT Southwestern Medical Center
13-Nov-2003