HOME >> MEDICINE >> NEWS
Acting techniques may help doctors empathize with their patients

Business scholars for more than 20 years have explored the concept of 'emotional labor,' or the management of emotions to present a certain image in service workers. Now, researchers from the University of Washington Business School and Group Health Cooperative have teamed up to explore how the concept can be applied to the medical profession.

"We propose that the emotional labor of physicians is characterized by the display of empathy," said Dr. Eric B. Larson, director of Group Health's Center for Health Studies and co- author of a commentary in the March 2 issue of the Journal of the American Medical Association.

"Empathy is essential to healing relationships, so it's something all health professionals should be expected to show even when it's hard to do so."

Drawing from previous research that equates service workers' labor to the work of stage actors, Larson and co-author Xin Yao, a doctoral student in the UW Business School, describe a model for applying acting techniques to the delivery of empathy in doctor-patient interactions. They suggest that doctors use two techniques separately or in combination 'deep acting,' which uses imagination and emotional memories to generate genuine feelings of empathy for the patient, and 'surface acting,' in which the doctor forges emotional expressions inconsistent with internal feelings. This would allow the doctor to display behaviors the patient can interpret as empathic.

The authors contend that deep acting is preferred because it makes doctors more effective healers. They also believe doctors have greater professional satisfaction and less professional burnout when they practice deep acting, but may have to rely on surface acting when genuine empathy seems impossible. Surface acting may be needed, for example, in situations in which the doctor's values or beliefs are entirely different from the patient's.

"We suggested viewing physician empathy as emotional labor
'"/>

Contact: Nancy Gardner
nancylou@u.washington.edu
206-543-2580
University of Washington
1-Mar-2005


Page: 1 2

Related medicine news :

1. New Short-Acting Anesthetics Cut Recovery Time
2. Fixing of the lumbar column aided by simple radiological techniques
3. Cartilage repair techniques shown to restore patient mobility and reduce pain
4. Molecular tailoring of chemotherapy with novel imaging techniques
5. Limitations of current evaluation techniques for the cost-effectiveness of treatments
6. Several new techniques show promise for spinal cord repair
7. New hope for ALS seen with genetic techniques, growth factors
8. Modifications to body contouring techniques for post-bariatric patients
9. Virtual colonoscopy techniques and training need to be improved before widespread clinical use
10. Manual techniques may ease tough deliveries without need for episiotomy
11. Irvine chemist wins national award for new drug techniques

Post Your Comments:
*Name:
*Comment:
*Email:


(Date:12/13/2018)... ... December 13, 2018 , ... ... more modern and approachable in their community. Delia Associates created a solid and ... for those dealing with substance abuse in the greater Hunterdon County area. The ...
(Date:12/13/2018)... ... December 13, 2018 , ... Researchers at the Icahn School of Medicine ... induces the highest rate of proliferation ever observed in adult human beta cells—the cells ... diabetes treatment that restores the body’s ability to produce insulin. , The finding involved ...
(Date:12/13/2018)... ... 13, 2018 , ... Mediaplanet today announces the launch of this December’s issue ... transplantation while encouraging readers to sign up as an organ and/or whole-body donor for ... organ transplant. , One organ donor can save up to 8 lives, however, an ...
(Date:12/13/2018)... ... , ... Individuals who are interested in entering the promising dental assisting career ... Dr. Kami Hoss of Howard Healthcare Academy. , The deadline to apply for the ... to become a registered dental assistant for free in San Diego, Calif. , To ...
(Date:12/10/2018)... LINDA, Calif. (PRWEB) , ... December 10, 2018 , ... ... assessing all 18 major freight railyards in California and found a link with freight-railyard ... in Preventive Medicine Reports. , This large-scale railyard study is a ...
Breaking Medicine News(10 mins):
(Date:12/13/2018)... ... December 13, 2018 , ... ... with genomics, announced today the results of an ongoing clinical study of adult ... the Karius® Test, a non-invasive blood test that detects pathogen cell-free DNA in ...
(Date:12/10/2018)... IRVING, Texas (PRWEB) , ... December 10, 2018 , ... ... 1, 2019. Witty joined MADD in 2000 after her 16-year-old daughter, Helen Marie, was ... near the family’s home in Miami on a clear June afternoon. , “I landed ...
(Date:12/8/2018)... ... , ... OnlineMasters.com, an industry-leading educational research organization, announces the ... They have identified the top programs in the nation that are the best ... Leveraging an exclusive data set comprised of interviews and surveys from current students ...
Breaking Medicine Technology:
Cached News: