HOME >> MEDICINE >> NEWS
November/December 2004 Annals of Family Medicine tip sheet

Respect
Interviews with patients revealed three reasons why 42 percent of appointments are no-shows: 1) patients feel anxiety or fear about the cause of the symptoms and anticipated diagnostic tests, 2) they feel disrespected by the health care system, and 3) they do not understand the scheduling system. In semistructured interviews with 34 adult patients, 22 participants (65 percent) mentioned emotional barriers to keeping appointments, including fear and anxiety about both procedures and bad news. Fifteen participants (44 percent) commented on issues of respect by the health care system, commenting that the health care staff did not respect patients, discounting their time, opinions and feelings. Forty-one percent of patients indicated they did not understand how a failed appointment affects the clinic and clinic staff. Patients seemed unaware of the financial impact of a failed appointment and believed a no-show may actually be a positive event for a busy clinic. The authors assert that the single issue of respect could underlie the association between waiting, satisfaction and non-attendance. They posit that the norm of reciprocity suggests that a patient who feels disrespected would feel no obligation to respect the system, and they suggest that health care providers could begin to address this issue of no-show rates by reviewing waiting times and patients' perspectives of personal respect.
Why We Don't Come: Patient Perceptions of No-Shows
By Naomi L. Lacy, Ph.D., et al

OTHER STUDIES IN THIS ISSUE:

Are Frequent Callers to Family Physicians High Utilizers?
By David E. Hildebrandt, Ph.D., et al
Studying the charts of patients in a family medicine residency practice, researchers found that patients who make frequent after hours telephone calls to physicians' offices are generally high utilizers of health resources. Compared with other patients, they
'"/>

Contact: Angela Lower
alower@aafp.org
913-906-6253
American Academy of Family Physicians
2-Dec-2004


Page: 1 2 3 4 5 6

Related medicine news :

1. March/April 2005 Annals of Family Medicine tip sheet
2. Annals of Internal Medicine tip sheet for March 15, 2005
3. Feb. 15, 2005, Annals of Internal Medicine tip sheet
4. Feb. 1, 2005, Annals of Internal Medicine tip sheet
5. January/February Annals of Family Medicine tip sheet
6. Tip sheet Annals of Internal Medicine, Jan. 18, 2005
7. Tip sheet Annals of Internal Medicine, Jan. 4, 2005
8. Annals of Internal Medicine, tip sheet, Dec. 21, 2004
9. Dec. 7 tip sheet Annals of Internal Medicine
10. Annals of Internal Medicine, tip sheet, Nov. 16, 2004
11. Annals of Internal Medicine tip sheet for Nov. 2, 2004

Post Your Comments:
*Name:
*Comment:
*Email:


(Date:12/6/2019)... ... 2019 , ... Allegheny Health Network (AHN) has named Kymberly Gyure, MD, Chair ... Medicine in May 2018, previously served as AHN’s Vice Chair of Pathology and Laboratory ... and is also part of the pathology faculty at Drexel University College of Medicine. ...
(Date:12/6/2019)... ... December 06, 2019 , ... COMPLIANCY ... solution for the Wyoming Medical Society. Compliancy Group is dedicated to educating and ... an obligation to adhere to the standards set forth by the Health Insurance ...
(Date:12/6/2019)... INDIANAPOLIS (PRWEB) , ... December 06, 2019 , ... ... Places of 2019, spotlighting a mix of educational, innovative, and fun destinations that are ... as one of the 50 coolest places. , To assemble the list, TIME for ...
(Date:12/5/2019)... ... December 05, 2019 , ... A cohort ... (HRUS) technology to help their patients more easily detect ruptured silicone gel implants. ... this study and reporting on his experience. While the FDA currently recommends regular ...
(Date:12/5/2019)... Conn. (PRWEB) , ... December 05, 2019 , ... ... Physician Practice M&A: Risks and Rewards of Building Platforms— on Thursday, December 12, ... are competing for large, multi-specialty medical groups. Middle-market PE firms are scrambling to ...
Breaking Medicine News(10 mins):
(Date:12/9/2019)... ... December 09, 2019 , ... ... pharmaceutical industry throughout North America has released its documentary on " Making Data ... to examine how pharmaceutical companies are currently using data to produce products, and ...
(Date:12/8/2019)... N.J. (PRWEB) , ... December 07, 2019 , ... ... on global safety, medical affairs, regulatory, and technology-enabled solutions, announced that MAIA Pharmaceuticals, ... and niche generic products has chosen Soterius and its partners in Europe, to ...
(Date:12/6/2019)... ... December 06, 2019 , ... In order ... month, Kenall is introducing the CSEDOIC luminaire series. CSEDOIC fixtures are designed for ... the unpacking of hazardous drugs (HDs) and HD-active pharmaceutical ingredients from the original ...
Breaking Medicine Technology:
Cached News: