HOME >> MEDICINE >> NEWS
Patient complaints may be harmful to GPs' health and practice

(General practitioners' experiences of patients' complaints: qualitative study)

(Learning from complaints about general practitioners)

General practitioners (GPs) find patients' complaints stressful and the increase in their number is leading to more defensive clinical practice, say researchers in this week's BMJ. Dr Ashok Jain and Dr Jane Ogden from Kings College, London report the findings of their qualitative study of 30 GPS from South East London who had had complaints made against them.

They found that the doctors they studied experienced feelings of shock, panic and a sense of being out of control followed by anger, depression and even suicide. Some began to doubt their own clinical competence and experienced conflicts with their families and colleagues, say the authors. This led to many doctors practicing defensively and for others it meant planning to leave general practice.

Jain and Ogden conclude that the initial impact of a complaint and the conflicts arising are distressing for GPs, with the resolution often being unsatisfactory. They say that research indicates that many GPs experience psychological problems such as burnout, depression and marital breakdowns and that support structures should be put in place to help GPs when they experience such problems.

Also see linked editorial by Dr Richard Baker.


'"/>

Contact: Jill Shepherd
jshepherd@bma.org.uk
44-171-383-6512
BMJ-British Medical Journal
11-Jun-1999


Page: 1

Related medicine news :

1. Patients newly diagnosed with HIV are more likely to enter outpatient care with case management
2. Patient with drug-resistant form of HIV identified
3. Patient knows best when it comes to ulcerative colitis, U-M study finds
4. Patients with cancer have highly increased risk for blood clots
5. Patients with previous heart attacks may not benefit from pacemaker implant
6. Patients with cancer detected on screening mammography undergo less toxic treatment
7. Patient protection laws dont favor health providers
8. Patients with moderate or severe hand dermatitis responsive to drug therapy
9. Patients with abdominal trauma at risk for intra-abdominal infections following surgery
10. Patients who are intubated prior to hospital arrival fare worse find Pitt researchers
11. Patients undergoing weight loss surgery have high rates of H pylori bacteria

Post Your Comments:
*Name:
*Comment:
*Email:


(Date:10/13/2017)... ... October 13, 2017 , ... Ellevate Network, the leading network for ... for action towards gender equality at their inaugural Summit in New York City in ... reached a social audience of over 3 million. To watch the Mobilize Women video, ...
(Date:10/13/2017)... (PRWEB) , ... October 13, 2017 , ... “The Journey: ... faced every danger possible to save lost souls in the Philippines. “The Journey: From ... Carole is a dedicated teacher of the Bible. She has taught all ages and ...
(Date:10/12/2017)... ... October 12, 2017 , ... ... meet the demand of today’s consumer and regulatory authorities worldwide. From Children’s to ... and tested to meet the highest standard. , These products are also: ...
(Date:10/12/2017)... ... 2017 , ... Dr. Parsa Mohebi, the Los Angeles based ... the newly revamped Cosmetic Town journal section, featuring articles written by ... as Follicular Unit Extraction (FUE). , Dr. Mohebi says “I enjoy ...
(Date:10/12/2017)... ... , ... Health Literacy Innovations (HLI), creator of the Health ... Cancer Patient Education Network (CPEN), an independent professional organization that shares best practices ... , As CPEN’s strategic partner, HLI will help support CPEN members by ...
Breaking Medicine News(10 mins):
(Date:10/11/2017)...  Hill-Rom Holdings, Inc. ("Hill-Rom") (NYSE: HRC), today provided ... Piedras, Puerto Rico , where the ... Following a comprehensive onsite ... structural damage, temporary loss of power and minimal water ... manufacturing operations have resumed, and the company expects to ...
(Date:10/10/2017)... Oct. 10, 2017   West Pharmaceutical Services, Inc. ... for injectable drug administration, today shared the results of ... for improving the intradermal administration of polio vaccines. The ... Summit in May 2017 by Dr. Ondrej Mach ... World Health Organization (WHO), and recently published in the ...
(Date:10/5/2017)... , Oct. 5, 2017  In response to ... Oral and Maxillofacial Surgeons (AAOMS) released prescribing recommendations ... to be used as a first-line therapy to ... Recognizing the value ... White Paper "Opioid Prescribing: Acute and Postoperative Pain ...
Breaking Medicine Technology:
Cached News: