ff shortages, time pressures and appointment scheduling practices that are inefficient for patients," Oropesa says. "These structural constraints may be compounded by the inability to provide the continuity of care crucial for the development of physician-patient rapport and effective communication."

Landale adds, "Our results also suggest that the gender of the physician may be important for the satisfaction of patients who rely on public facilities or who lack continuity of care. Women in these situations who see female physicians are more satisfied than similarly situated women who see only male physicians."

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Contact: Paul Blaum
pab15@psu.edu
814-865-9481
Penn State
19-Aug-2002

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