"Research shows that families are not entirely satisfied with their treatment within an ICU while a family member is under care, which can cause unnecessary stress and anxiety for both the family and patient. Yet, it is clear that addressing family needs in the ICU contributes to families' overall satisfaction with ICU care," said coauthor of the study D. Robert McCaffree, MD, Master FCCP, President of The CHEST Foundation and Chief of Staff, Oklahoma Medical Center, VA Medical Center, Oklahoma City, OK. "The Critical Care Family Assistance Program is the first replicable nationwide ICU program structured with the needs of both the patient and family in mind."
Developed by The CHEST Foundation, the CCFAP aims to improve family satisfaction with ICU communication and care by utilizing a multidisciplinary team of professionals who are dedicated to fostering an ICU environment where families feel well informed, comfortable, and safe. CCFAP teams at Evanston Hospital, Evanston, IL, and the VA Medical Center, Oklahoma City, OK, collected satisfaction data from 537 families of loved ones in the ICU and hospital staff prior to, and after, the implementation of the CCFAP. Surveys measured family stress level, family need for specific services, family satisfaction with ICU team communication and care rega
Contact: Jennifer Stawarz
American College of Chest Physicians