Sociologists dissect doctor-patient dialogue

Madison -- An international group of conversation analysts has put together a new anthology of studies that explore communication between primary-care doctors and their patients.

Douglas Maynard, a professor of sociology at the University of Wisconsin-Madison, co-edited the new book titled "Communication in Medical Care: Interaction Between Primary Care Physicians and Patients." Published earlier this year by Cambridge University Press, the volume will be on view during the 101st annual meeting of the American Sociological Association in Montreal, to be held Friday-Monday, Aug. 11-14.

"This is the first time there has been a book that anatomizes the primary-care interview from start to finish," says Maynard, who has dissected conversations in various arenas for more than 25 years.

Thinking about doctor-patient interaction is crucial at a time when medical schools are increasingly aware of the need for fruitful interactions between primary caregivers and their patients. Several schools now require students to pass an exam evaluating interaction skills. Meanwhile, medical residency programs are beginning to recruit residents with at least some communication training.

The book targets sociologists, communication experts and medical professionals, and ultimately aims to understand the social organization of medical talk while helping to improve doctor-patient relationships, Maynard says. The sociologist co-edited the anthology with John Heritage, a professor of sociology at the University of California, Los Angeles.

Eighteen researchers from the United States, the United Kingdom and Finland contributed chapters to the book, each analyzing different aspects of the doctor-patient interview. One chapter examines how physicians record patient medical histories, for example, while another analyzes discussions between a doctor and patient about treatment options.

Another chapter, co-authored by Maynard, examines

Contact: Douglas Maynard
University of Wisconsin-Madison

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